Zero is the New Normal AI Powered TechOps towards Zero Downtime PROACTIVE DETECTION BUSINESS CONTINUITY WITH ZERO INCIDENT FRAMEWORK

Efficiency

Auto-discover applications and uncover dependencies

Accuracy

Accuracy by proactive IT Operations led by predictive insights

Reduction

Reduction in incidents, and reduced incidents per user per month

OSTERISK

Benefits of Business Services

IT functions with ease


An efficient service desk keeps people, processes and technology in sync for operational efficiency. Evolving your service desk into a New-Age digital service desk has become a mandate for the modern digital enterprise.

OSTERISK

Digital Infrastructure

Fast & Secure

  • MTTR 80%
  • Operations 80%
  • Automate Tasks 70%
  • Network Services 80%

We’re Better. Here’s Why…

Resources to support you along the way

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Notification & Reporting

Logs incident in the ITSM tool and notifies the right people through the Virtual Supervisor

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Network Security Services

Improves productivity by automating process workflows through intuitive activity-based tools and triggers automation of tasks through user events or the virtual supervisor.

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Virtual Supervisor

Machine Learning algorithms aid initial triaging, priority assignment and auto-rerouting of tickets to appropriate support groups.

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Network & Call Quality Monitoring

Learn how to generate more leads on your website with hundreds of proven strategies

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Social Media Integration

Integrates multiple experience channels for users to interface with their support teams, like Workplace by Facebook & WhatsApp.

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Predictive Analytics

Forecasts issues before they cause impacts using supervised and unsupervised machine learning algorithms

Get started with Cloud

Still running an ‘on-premises’ Phone System, then your throwing profits away! Upgrade to an our best cloud solution, savings guaranteed.

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Growing a business

Today, one of the best ways for businesses to get help growing profits and moving to AI services that’s dedicated to this industry

Cloud Communications

Focused on delivering smart communication to enable smarter workspaces, our mission is to provide world-class cloud communication solutions

Identify Root Cause

Detects issues in the infrastructure faster with infrastructure and application heat maps.

Numbers & Achievements

We did awesome work with business ethics.

1024

Awwards

24

Projects

1024

Happy clients

99.9

Up Time